• Congratulations!

     

    👇 First thing... Make sure to watch this video 👇

    Get access to your account, connect your WhatsApp, and how to get support.

    Klik di sini untuk versi Bahasa Malaysia

    👇 Next Step ... Scroll down for the next video 👇

  • Watch This Video Guide to Connect Your Current WhatsApp Number to YesHello

    15 minutes and you are done!

    Watch this video together with the guide step-by-step guide below to connect to YesHello with Chat API

    Note: Chat API is not an Official WhatsApp Partner. Chat API should only be used as a temporary solution while you are waiting for your official WhatsApp API account approval. We suggest using Chat API for the first 4-8 weeks to try out the platform before registering for your unlimited Official WhatsApp API from 360Dialog (RM250/mo), or from our other partner providers.

  • Step 1: Accept YesHello Invitation

    1.

    Open Your Email Inbox

    • Once payment is made, our team will manually create your account and you will receive an email with instructions how to get started connecting your WhatsApp channel.
      • Note that our working hours are from 10am-6pm Mon-Fri & 10am-1pm Saturdays.
    • Find the email from YesHello with the subject 'YesHello invited you to collaborate!'
    • If you do not see the invitation email, try checking in your spam folder. 
    • If you still can't find it after 15 minutes, please contact support@yeshello.chat and we will manually resend you the invite

    2.

    Click to Accept Invitation

    • Click to open the email
    • Click the 'Accept Invitation' button

    3.

    Register Your New Account

    • Fill up your first name
    • Fill up your last name
    • Your email is pre-set and can't be changed at this moment
    • Fill in your new password
    • Repeat your new password
    • Press 'Sign up'

    4.

    Welcome to your YesHello Dashboard

    • Congratulations!
    • You have completed your YesHello registration
    • Next, let's connect your WhatsApp number to the YesHello platform
    • To do that, you must first register your Chat API account
    • See Step 2 below 
  • Step 2: Register Chat API Account

    ⚠️ Chat API is not an Official WhatsApp Partner. Chat API should only be used as a temporary solution while you are waiting for your official WhatsApp API account approval.


    We suggest using Chat API for first 4-8 weeks to try out the platform before registering for your unlimited WhatsApp API from 360Dialog ($50/mo), or from other providers here.


    To use a Chat API ($39/mo) you will need to make an account here.

    1.

    Sign up Chat API account

     

    2.

    Click Create an account

    3.

    Enter your details

    4.

    Copy Instance ID &

    Token

    • Copy the Instance ID (ex. 149779)
    • Copy Token (ex. 8w7dec3k2by8gkuj)
    • Save it to be used later
    • Next, let's connect your WhatsApp number to YesHello in Step 3
  • Step 3: Connect WhatsApp Number

    1.

    Connect Your First Channel

    • Return to your YesHello dashboard
    • https://app.yeshello.chat/
    • Click the 'Connect Channel' button

    2.

    Choose WhatsApp

    3.

    Press the Next button

    4.

    Choose Chat API

    5.

    Press the Next button

    6.

    Connect Chat API & your WhatsApp number

    • Paste the Instance ID from Step 1
    • Paste the Token from Step 1
    • Type the WhatsApp number you want to connect to WhatsApp API (ex. 60149903735)

    7.

    Press the DONE button

    8.

    Congrats! Your channels is connected

    • Press 'Done'
    • Move on to the last step, Step 4 
  • Step 4: Connect WhatsApp API

    1.

    Go to Chat API Dashboard & click Regular Authorization

    2.

    Scan WhatsApp web QR code with your phone

    • On your mobile phone, open your WhatsApp application
    • Press 'Settings'
    • Press 'WhatsApp web'
    • Press 'Scan QR code'
    • Scan the QR code on your Chat API dashboard using your mobile phone

    3.

    Once you are connected, set your Instance settings

    4.

    WhatsApp API Pricing

    • You have a 3-day free trial to use Chat API
    • After day 3, subscribe to Chat API for USD$39/mo using Paypal
    • You now can send 6,000 WhatsApp messages per day

    5.

    Endnotes - *important!!

    To make sure your WhatsApp API connection is stable:

    1. Make sure your phone is always turned ON
    2. Keep your phone charged and connected to power supply
    3. Make sure your phone has strong internet connection (wifi recommended)
    4. Do not connect to WhatsApp web as this will disconnect Chat API connection
    5. Turn OFF Android's 'Battery Optimization' feature
    6. Use the YesHello platform as your primary way to reply your WhatsApp messages 

    *We recommend leaving your phone in the office/at home, plugged in, and connected to wifi.

  • Congratulations Your WhatsApp Channel Setup Is Complete!

    Here's what you should do next ... click the button below to view the YesHello Knowledge Base, or click here to login

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