• We Will Install a Smart Engaging Chatbot For You

    If you are looking for chatbot for Real Estate, Automotive, Dental, Home Cleaning, Fitness, Gym, Wellness, Yoga, E-commerce, Insurance, Credit Loans, Beauty Salon, etc then you have landed on the right place

  • As Seen In

    This M’sian Created A WhatsApp For Teams & Earned RM50k Revenue In Just 4 Months by Vulcan Post

    Joycelyn Tan Writer at Vulcan Post

    "I believe this system would benefit huge MNCs dealing with millions of clients from around the world the most, as this would enable them to keep all involved department members up to date with the status of a sale rather easily."

  • 200+ Modern Customer Service Teams Rely on YesHello

  • Watch this 3-minute video to see

    How We Build a WhatsApp Chatbot in 1 Hour Without Coding

  • Chatbot Pricing: RM997

    Add-on pricing to include a pre built template chatbot into your YesHello Account, RM1,897 for a custom chatbot flow.

    This is an Add-on service on top of monthly subscription

    To include this service, just add this option as an Add-on while at the registration/check-out page.

  • Stop Competing For Attention

    For most industries, digital marketing costs are out of control. The cost of getting visitors to your store or website continues to rise. It's frustrating pouring money into marketing campaigns that don’t produce results.

    Give your brand a voice

    Think of WhatsApp as another marketing channel. It shouldn’t replace PPC, Social or email, but work along side them.

     

    A well designed WhatsApp bot can enhance your customer’s journey with your brand, build trust, engagement and drive conversions.

    Reach customers where they are most likely to engage

    People are using WhatsApp & Messenger to connect with their closest friends and family. It's personal, conversational and, if used the right way, can help you boost brand affinity.

  • Some of the ways you can use WhatsApp bots in your marketing

    Facebook Page Autoresponder

    Engage your followers in a new way and collect leads at the same time. Each time someone comments on your post, your bot can respond privately in messenger.

    Facebook Ads

    Explode conversion and reduce cost-per-lead. When a prospect clicks on your ad, it can open a natural WhatsApp or Messenger conversation, automatically collecting leads.

    Instagram Ads

    Similar to Facebook ads, when a prospect clicks on your ad in Instagram, it can open a natural WhatsApp or Messenger conversation, automatically collecting leads.

    Lead Nurturing & Retention

    Get your message heard! WhatsApp & Messenger bots yields higher open rates and CTR than email. Clients are more engaged, conversations are more personal.

    Lead Generation & Segmentation

    Each time a person engages with your WhatsApp + Messenger bot, you automatically capture their information. You also have the ability to re-engage them with one-to-one personal messaging.

    In store NFC and QR activation

    Your customers can tap their phone on NFC enabled ‘point of sale signage’, or QR code, instantly opening a conversational bot. Then, an automated follow up conversation can take place. Increase brand affinity, have personalised conversations and increase and conversion.

  • The Process:

    1

    Registration & Payment

    Complete your registration and make payment.

    2

    Briefing call

    Our team will clarify with you the chatbot objectives, and show you how to fill up the bot Conversation Flow template.

    3

    Send Project Assets

    You will upload any Project Assets required for our team to build the chatbot in accordance with your needs.

    4

    Follow-up call

    If necessary, we will be in touch for a follow-up call to clarify any doubts the tech team may have related to the chatbot needs or project assets.

    5

    Chatbot Building process

    Your chatbot gets built and a first draft will be delivered to you in a video recording format for you to review.

    6

    Revisions

    You can provide your feedback on the first draft and our team will send you a final version with the required tweaks.

    7

    Testing & Deployment

    In this phase, we rerun bot through various test cases to achieve desired bot performance. And then deploy it on your company’s WhatsApp and is ready to interact with customers in the real world.

    8

    Monitor and Optimize

    Once published, for the following 7 days, the bot performance is monitored by by our team to fix breakage points.

  • Package Details

    Read the full Package Terms of Service here.

    WhatsApp bot on your website

    When visitors are on your website, they'll see the familiar WhatsApp/Web-chat icon. They'll be greeted by your welcome bot.

    20 Conversation steps

    You bot will present your prospect with predefined options. A few examples include:

    • Schedule a call
    • Shop now
    • Contact us
    • Call us
    • Get a quote
    • Speak with a human
    • Book an appointment

    Let's help your prospects do business with you... faster!

    Multiple conversation funnels

    You may need your bot to handle multiple conversations/outcomes, a few examples:

    • Helping customers select the right products
    • Booking and reminders for webinars and events
    • Delivering lead generators/content
    • Surveys and quizzes
    • Online ordering and e-commerce
    • Booking appointments etc.

    Unlimited Email Notifications

    Your bot will automatically send you and email when:

    • Someone wants to speak with a human (so that a customer service team member can take over the conversation).
    • Quote / appointment requests
    • Team member routing and mentions

    Free Lead Capture

    Each time a prospect engages with your bot, we will capture the lead.

     

    You'll receive daily reports with the leads captured and their details. You or your team can follow up with leads easily from the YesHello platform.

    Turn-around time: 10 working days

    When building a chatbot, we keep dedicated business goals in mind to achieve optimum automation. A natural conversation flow ensures that client expectations are met for tone, tasks, implementation, and so on. Here is our process:

    1. Evaluate Use Cases (Day 1)
    2. Conversation Flow Design (Day 2)
    3. System Integration (Day 3-6)
    4. Testing (Day 7-8)
    5. Deployment (Day 9-10)
    6. Monitor and Optimize (7 days after deployment)

    Are there fees to add additional bot conversation steps?

    If you need our team to help add more chatbot conversation steps (on top of the 20 steps for current promo), here are our packages for that:

    • RM450 (for every additional 20 conversation steps)

    However since YesHello was mainly created as a do-it-yourself platform, we have free webinars, video tutorials and guides how you can achieve this on your own for free.

  • Chatbot Conversation Steps Example

    For this Package we will help guide you to design a chatbot conversation flow with 20 conversation steps.

    You can demo YesHello's chatbot here

  • Grow engagement, sales & leads, with better ROI now

  • How It Works

    Ready to get started? Get your own WhatsApp + Messenger Business chatbot up and running to reap the benefits of WhatsApp & Messenger marketing!

    1

    WhatsApp Number

    If you don't yet have your number connected to WhatsApp API, we will assist you in connecting it or recommending the most ideal provider.

    2

    Requirements Sync

    Our conversation design experts carefully review your requirements and prepare a detailed overview of the bot and requirements.

    3

    Design & Develop

    The design team designs the most intuitive conversation flow and passes it onto our dev team for development.

    4

    Install & Deploy

    We deploy the chatbot to your dedicated WhatsApp number, connect to your FB Page and install to your website.

  • Why use a WhatsApp Bot?

    Save Time & Money

    Improved Lead Generation

    Cut Customer Service Costs

    Increased Customer Service Engagement

    Re-engaged Customers

    Handle E-commerce Transactions

  • FAQs

    Does YesHello provide the official WhatsApp business API for chatbot integration?


    Absolutely! YesHello is partnered with an Official WhatsApp API reseller enabling us to help you connect your business to the most widely used messaging app via the official WhatsApp chatbot API. By interacting with your customers on their preferred channel, you can make them feel closer to your brand.

    Do I have a guarantee my API application will be approved?

    We take the utmost care to ensure each business we collaborate with is approved, managing the application process every step of the way. However, ultimately, the final decision rests with WhatsApp.

    When can I send messages to the users?

    You can respond to any query of the users for free within a 24-hour time window, after which the message template will be paid.

    Do I have to pay for the messages sent by a WhatsApp bot?

    The only paid messages within the current API framework are the template messages which are highly structured notifications. which are sent outside the 24-hour support window (24-hours beginning from the time the contact starts chatting with the bot). Any messages sent within the WhatsApp session (within 24-hours) are free.

    What is a message template?

    WhatsApp chatbot message templates are predefined messages approved by WhatsApp that you can send out to your users before they send a message or after the 24-hour window has passed.

    Can I set up a trial/pilot project with WhatsApp Business chatbot?

    Sure! We can provide you a third-party API integration where you can connect your current WhatsApp number and use it live, for testing purposes while you wait for your official WhatsApp API to be approved by WhatsApp HQ.

    What if the user asks something the WhatsApp business chatbot is not trained to handle?

    That’s exactly where YesHello comes into play. YesHello is Chatbot Malaysia’s cloud-based customer support platform, where you can easily switch over from the bot to human seamlessly, ensuring smooth customer experience.

    How does human takeover work? What if no agents are online?

    Essentially, you are the one who chooses the conditions of the takeover. You can choose to send agents notifications about incoming messages or, if they are offline or busy, offer users to book an appointment at a later time. All WhatsApp conversations are manageable via YesHello’s cloud platform.

    Can I build and manage my own WhatsApp chatbot for my company?

    Yes, you can! You can subscribe to YesHello, our cloud-based customer support platform which also has chatbot building features, where you can easily design & integrate conversational chatbots with your WhatsApp channels in a matter of clicks.

    What is a chatbot?

    Chatbots are computer programs, more like virtual companions, that communicate with us through text messages, using artificial intelligence. Chatbots are integrated with websites or messaging apps to help businesses automate their regular tasks.

    How long will you take to develop a chatbot for my business

    It depends on your requirements and the type of chatbot your business needs. But if you have the conversation in place, it takes as fast as 24 hours to deploy the chatbot!

    Can I change or add dialogs to the conversation?

    Yes, you can easily modify the conversation by making changes on the platform.

    Can any type of business implement a chatbot?

    Absolutely! No matter what your business or industry type, we have a chatbot for you. What’s more? You can utilise a chatbot for your customers and also within your team for better communication!

    How can a chatbot save money for my business?

    Our chatbots will help you save money and increase ROI by:

    • Automating your routine tasks
    • Increasing customer engagement
    • Reducing operational costs and labour expenses
    • Providing value in customer satisfaction

    Will chatbots replace my staff

    No, chatbots won't replace your staff. In fact, chatbots are here not to replace, but to assist your team! Chatbots assist your agents to take up more important tasks by automating the routine tasks. Thus, chatbots help you increase productivity and performance of your overall team.

    How long do I need to wait to start using the chatbot once I have made payment?

    This depends on the complexity of the chatbot. But for our entry-level chatbot (similar to our WhatsApp Chatbot demo), Once payment is cleared, we will immediately begin the process of building your chatbot. Your chatbot will be completed within 5-10 working days (again, depending on complexity). You will be able to access the YesHello platform and the WhatsApp API within 24 hours of payment.

    Can I make any changes to the chatbot once I have submitted my final draft of the chatbot dialogue?

    Yes, you can. You will have access to the YesHello platform for you to manage any changes on your own.

    Do I have a guarantee my API application will be approved?

    We take the utmost care to ensure each business we collaborate with is approved, managing the application process every step of the way. However, ultimately, the final decision rests with WhatsApp.

    When can I send messages to the users?

    You can respond to any query of the users for free within a 24-hour time window, after which the message template will be paid.

    Do I have to pay for the messages sent by a WhatsApp bot?

    The only paid messages within the current API framework are the template messages which are highly structured notifications. which are sent outside the 24-hour support window (24-hours beginning from the time the contact starts chatting with the bot). Any messages sent within the WhatsApp session (within 24-hours) are free.

    What is a message template?

    WhatsApp chatbot message templates are predefined messages approved by WhatsApp that you can send out to your users before they send a message or after the 24-hour window has passed.

    Can I set up a trial/pilot project with WhatsApp Business chatbot?

    Sure! We can provide you a third-party API integration where you can connect your current WhatsApp number and use it live, for testing purposes while you wait for your official WhatsApp API to be approved by WhatsApp HQ.

    What if the user asks something the WhatsApp business chatbot is not trained to handle?

    That’s exactly where YesHello comes into play. YesHello is Chatbot Malaysia’s cloud-based customer support platform, where you can easily switch over from the bot to human seamlessly, ensuring smooth customer experience.

    How does human takeover work? What if no agents are online?

    Essentially, you are the one who chooses the conditions of the takeover. You can choose to send agents notifications about incoming messages or, if they are offline or busy, offer users to book an appointment at a later time. All WhatsApp conversations are manageable via YesHello’s cloud platform.

    Can I build and manage my own WhatsApp chatbot for my company?

    Yes, you can! You can subscribe to YesHello, our cloud-based customer support platform which also has chatbot building features, where you can easily design & integrate conversational chatbots with your WhatsApp channels in a matter of clicks.

    What is a chatbot?

    Chatbots are computer programs, more like virtual companions, that communicate with us through text messages, using artificial intelligence. Chatbots are integrated with websites or messaging apps to help businesses automate their regular tasks.

    How long will you take to develop a chatbot for my business

    It depends on your requirements and the type of chatbot your business needs. But if you have the conversation in place, it takes as fast as 24 hours to deploy the chatbot!

    Can I change or add dialogs to the conversation?

    Yes, you can easily modify the conversation by making changes on the platform.

    Can any type of business implement a chatbot?

    Absolutely! No matter what your business or industry type, we have a chatbot for you. What’s more? You can utilise a chatbot for your customers and also within your team for better communication!

    How can a chatbot save money for my business?

    Our chatbots will help you save money and increase ROI by:

    • Automating your routine tasks
    • Increasing customer engagement
    • Reducing operational costs and labour expenses
    • Providing value in customer satisfaction

    Will chatbots replace my staff

    No, chatbots won't replace your staff. In fact, chatbots are here not to replace, but to assist your team! Chatbots assist your agents to take up more important tasks by automating the routine tasks. Thus, chatbots help you increase productivity and performance of your overall team.

    How long do I need to wait to start using the chatbot once I have made payment?

    This depends on the complexity of the chatbot. But for our entry-level chatbot (similar to our WhatsApp Chatbot demo), Once payment is cleared, we will immediately begin the process of building your chatbot. Your chatbot will be completed within 5-10 working days (again, depending on complexity). You will be able to access the YesHello platform and the WhatsApp API within 24 hours of payment.

    Can I make any changes to the chatbot once I have submitted my final draft of the chatbot dialogue?

    Yes, you can. You will have access to the YesHello platform for you to manage any changes on your own.

  • What is the difference between a chatbot and a live chat?

    Here are the differences between the two:

  • Why use a WhatsApp Bot?

    Save Time & Money

    Improved Lead Generation

    Cut Customer Service Costs

    Increased Customer Service Engagement

    Re-engaged Customers

    Handle E-commerce Transactions

  • Why use a WhatsApp Bot?

    Save Time & Money

    Improved Lead Generation

    Cut Customer Service Costs

    Increased Customer Service Engagement

    Re-engaged Customers

    Handle E-commerce Transactions

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