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No Code Chatbot Automation 

Build an intelligent WhatsApp Chatbot & make it handle sales & support queries on WhatsApp.

  • First level of interaction without using a live agent. Escalate and loop in agents when necessary.

  • Simple drag and drop interface to build chatbots without tech help.

Respond to messages without delay

  • Create automation rules to segment and assign contacts

  • Choose your automation scenarios to construct an intelligent workflow.

Send targeted messages in time

  • Set drip campaigns to send onboarding and transactional messages according to preset rules

  • Maintain customer loyalty

Build chatbots to qualify leads and answer FAQ

  • Ask qualifying questions to understand the intention of customers

  • Set your own chatbot to reply to frequently asked questions

  • Integrate with third-party software to build a more advanced bot experience

Your Perfect Partner to Eliminate Manual Operation

Structured Workflow

Design logic and craft an organized workflow to handle incoming messages.

Exceptional Customer Experience

Shorten response time to provide instant support. Deliver a seamless experience.

Increase in Conversion

Establish reputation and gain repeat customers to boost conversion.

When you come onboard

Your chatbot will be able to help you on

Out of Office Message Automation

You can specify what to send during office hour and what to send for messages coming in out of office hour

Shift Hours Automation

Thinking how to pass customer enquiries according to staff's shifting hours? No problem, we got you covered! You can now auto assign based on staff's shifting hours and pass to the next available agent.

Issue Escalation Automation

Now you able to assign to the particular agent based on the issue raised by customer with some notes to brief your team about customer's requirement without letting your client to know with our whispering function.

Frequently Asked Questions

What is this service about?

This service is dedicated for anyone who would like to upgrade customer service via automation and we do provide multiple option to get your automation up at YesHello platform.

What are the options to build my chatbot?

You can either choose enroll our chatbot course at RM49 (one time off) to do-it-yourself. Secondly, you may choose to enroll for our chatbot consultation for RM200 each session (total 3 sessions) for our experts to give pointers on how to optimize your flow. Otherwise, you can choose to pay on monthly subscription basis for our experts to build for you the chatbot.

Do I need to prepare workflow for my chatbot before signing up?

Yes, we do prefer you do prepare workflow on what kind of automation you would like to have when it comes to replying your customer messages.

Do I have to be YesHello subscriber in order to be eligible for this?

You may join the course even without becoming YesHello subscriber. For chatbot consultation and building, it is only open for YesHello subscribers.

You're in good hands

3 things about our service and support

  • Top-notch security & privacy
  •   24/7 support conversation 
  • Localized retail experts

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© YesHello was launched during COVID19 lockdown in April 2020 | YesHello is an independent product not related to WhatsApp® or Facebook® | YesHello is a product of DIGITAL AUTOMATE SDN BHD (1334997-K) (Previously Narrative Consulting PLT) | Users of YesHello Software are required by law not to use the product for any type of harmful or inappropriate content. Terms apply.

 

Address: B-5-8 Plaza Mont Kiara Mont Kiara, 50480, Kuala Lumpur, Malaysia | support@yeshello.chat

 

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