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YesHello Server Upgrade And Migration Announcement

Written by Carliff Rizal

Β· About,Announcement

Hi all,

Carliff here πŸ˜€πŸ‘‹

I have a quick announcement ...

In order to ensure the long term reliability of your communication with customers we have been working hard on your behalf for the past few weeks to create a brand new server infrastructure with the redundancy and scalability that will serve you far into the future.

There may be some elements that are temporarily inconvenient and frustrating for you over the next few days (4th & 5th of July) of migration.

I am really sorry for those things in advance, but this upgrade is absolutely necessary and good for your platform long term.

To get started:

1. Open Email Inbox

Open your email inbox on your computer, look for the email from YesHello with the subject β€˜You have been granted access to YOUR COMPANY'

2. Press 'DASHBOARD' button to continue

Open the email and click on the DASHBOARD button.

3a. Login using Previous Credentials

You will be brought to a login page for you to login YesHello using the email address and password you used on the previous system.

3b. Create New Password

Or, if you have not previously logged in before, you will be brought to a registration page for you to set your new password for YesHello using the email address you requested.

Once you set your password, use your email and new password to log in.

4. Bookmark the Page

Remember to bookmark the URL so you can use it to log in next time and start messaging!

Questions?

If you have any questions, feel free to send us a message in one of our support channels or email us at support@yeshello.chat.

Happy messaging!

Carliff Rizal
CEO | YesHello.chat
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