Meet Our Team
Founder & CEO
Customer Success Manager
Head of Tech
Customer Success Associate
Customer Success Associate
MakCik Travels has a few agents for different locations, and the agents used to work out of their personal WhatsApp Account to manage incoming messages. The problem with this approach was that the customers getting confused; which number should they contact to book the service? That only chased customers away because it’s difficult for the customers to book a driver or companionship.
Fire Fighter Industry, a fire safety facilities company, is one of the SMEs in Malaysia that has committed to take a step towards digitalization. Established in 1974, they have expanded from fire extinguishers manufacturer to a fire safety facilities and service provider. From servicing fire extinguishers to fire protection systems and to sprinkle systems, they offer an all-around fire safety solution to businesses and consumers in Malaysia.
We are always up to something!
Majlis Perbandaran Klang (MPKlang)
March - November 2019
"Terima Kasih atas pertolongan dan dedikasi En Carliff dan pasukan untuk menaiktaraf chatbot SMART MPKlang. Saya suka gerak kerja yang efisyen dan semangat berpasukan yang ditunjukkan." - Puan Nor Hasyimah binti Tamziz, Pengarah Jabatan Teknologi Maklumat, Majlis Perbandaran Klang (MPKlang)
Ministry of International Trade and Industry of Malaysia (MITI)
"Thanks so much Carliff, because we really needed that support. Imagine at that time, we were receiving thousands and thousands of inquiries, each day! (from all channels)!" - Zuhaila Sedek, Strategic Communications Head for the Ministry of International Trade and Industry of Malaysia (MITI)
Roots Asia Pacific (RAP)
RAP is intend to automate the survey flow about product of Shell and collect contestants info with the chatbot in WhatsApp. We helped them build the chatbot for all 3 major languages and more than hundreds vendors completed the survey effortlessly daily.
Mob Buzz Asia (MOB)
MOB is partner of Facebook Singapore who want to run contest for product call Buttercup and contestants are require to upload receipt to be qualified We helped them capture data with our chatbot and they can easily identify the qualifier & winner.
Since the inception of YesHello in 2020
SME & Entrepreneur Business Awards (SEBA)
Nominated for Malaysia's most prominent and outstanding Entrepreneurs and Enterprises, to uncover growing talents and upcoming companies that are transforming the face of industries they operate in.
MDEC Tech Ecosystem and Globalisation
Nominated for Trek Your Match 2021
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