• YesHello is the coolest SAAS company in the galaxy. We exist to help you improve your Customer Service team through simple, self-served SAAS products.

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  • Meet Our Team

    Carliff

    Founder & CEO

    Hani

    Executive Assistant

    Alta

    Customer Success Manager

    Fong

    Finance Dept.

    Sylma

    Growth Specialist

    Deric

    Head of Tech

    Izzah

    Customer Success Associate

    Siti

    Admin Dept.

    Asyikin

    Customer Success Associate

  • YESHELLO AT GLANCE

  • How MakCik Travels Use YesHello as a team collaboration tool to provide travel companionship services for ladies, children, and individuals with special needs.

    MakCik Travels has a few agents for different locations, and the agents used to work out of their personal WhatsApp Account to manage incoming messages. The problem with this approach was that the customers getting confused; which number should they contact to book the service? That only chased customers away because it’s difficult for the customers to book a driver or companionship.

    How YesHello promotes the digitalization of Fire Fighter Industry’s sales and customer support teams

    Fire Fighter Industry, a fire safety facilities company, is one of the SMEs in Malaysia that has committed to take a step towards digitalization. Established in 1974, they have expanded from fire extinguishers manufacturer to a fire safety facilities and service provider. From servicing fire extinguishers to fire protection systems and to sprinkle systems, they offer an all-around fire safety solution to businesses and consumers in Malaysia.

  • Our Projects

    We are always up to something!

    Majlis Perbandaran Klang (MPKlang)

    March - November 2019

     

    "Terima Kasih atas pertolongan dan dedikasi En Carliff dan pasukan untuk menaiktaraf chatbot SMART MPKlang. Saya suka gerak kerja yang efisyen dan semangat berpasukan yang ditunjukkan." - Puan Nor Hasyimah binti Tamziz, Pengarah Jabatan Teknologi Maklumat, Majlis Perbandaran Klang (MPKlang)

    Ministry of International Trade and Industry of Malaysia (MITI)

    March 2020

     

    "Thanks so much Carliff, because we really needed that support. Imagine at that time, we were receiving thousands and thousands of inquiries, each day! (from all channels)!​" - Zuhaila Sedek, Strategic Communications Head for the Ministry of International Trade and Industry of Malaysia (MITI)

    Roots Asia Pacific (RAP)

    FEB 2021

     

    RAP is intend to automate the survey flow about product of Shell and collect contestants info with the chatbot in WhatsApp. We helped them build the chatbot for all 3 major languages and more than hundreds vendors completed the survey effortlessly daily.

    Mob Buzz Asia (MOB)

    March 2021

     

    MOB is partner of Facebook Singapore who want to run contest for product call Buttercup and contestants are require to upload receipt to be qualified We helped them capture data with our chatbot and they can easily identify the qualifier & winner.

  • Awards and Nominations

    Since the inception of YesHello in 2020

    SME & Entrepreneur Business Awards (SEBA)

    Nominated for Malaysia's most prominent and outstanding Entrepreneurs and Enterprises, to uncover growing talents and upcoming companies that are transforming the face of industries they operate in.

    MDEC Tech Ecosystem and Globalisation

    Nominated for Trek Your Match 2021

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