THIS IS US
YesHello is the coolest SAAS company in the galaxy. We exist to help you improve
your Customer Service team through simple, self-served SAAS products.
YesHello is the coolest SAAS company in the galaxy. We exist to help you improve
your Customer Service team through simple, self-served SAAS products.
YesHello is a service to assist in achieving predictably
great customer service.
Made for SMEs, YesHello is a Cloud Software Built for
Modern Customer Service Teams Using WhatsApp.
YesHello is a Complete System for Innovative SMEs to
Organise and Take Control of WhatsApp Customer
Service Processes.
Spend some time to get to know more of the story that
made YesHello today, you can read here. We promise you, it's worth the read!
He founded the solution of YesHello in the midst of the Covid-19 pandemic! A visionary man that always up and running to achieve perfection in the predictability of great customer service.
Prior to YesHello, he was Co-Founder / CEO at Chatbot Malaysia. Focused on consulting and developing custom-built chatbot automation solutions to brands such as Mercedes Benz, PRESTIGE Magazine, Carlsberg Malaysia, and government organizations such as The Ministry of International Trade and Industry of Malaysia (MITI), The Malaysian Digital Economy Corporation (MDEC), Majlis
Perbandaran Klang (MPKlang), The Malaysian Global Innovation & Creativity Centre (MaGIC).
We help you respond to customers faster and leave no customers behind.
We help elevate your service experience which increases retention and rebuy rate.
We help your customer service team do their job more consistently so your customer satisfaction score is always high.
We help you create clarity and transparency in our Customer Service department which increases team confidence and motivation.
Carliff
Founder & CEO
Sylma
Co - founder & Growth Specialist
Alta
Co - founder & CSM
Deric
Co - founder & Head of Tech
Tarani
Customer Success Associate
Evelyn
Executive Assistant
Siti
Admin
Meor
Finance
2017
Chatbot Malaysia
2020
Re-brand to YesHello
2022
500++ users
We are always up to something!
Majlis Perbandaran Klang (MPKlang)
March - November 2019
"Terima Kasih atas pertolongan dan dedikasi En Carliff dan pasukan untuk menaiktaraf chatbot SMART MPKlang. Saya suka gerak kerja yang efisyen dan semangat berpasukan yang ditunjukkan." - Puan Nor Hasyimah binti Tamziz, Pengarah Jabatan Teknologi Maklumat, Majlis Perbandaran Klang (MPKlang)
Ministry of International Trade and Industry of Malaysia (MITI)
March 2020
"Thanks so much Carliff, because we really needed that support. Imagine at that time, we were receiving thousands and thousands of inquiries, each day! (from all channels)!" - Zuhaila Sedek, Strategic Communications Head for the Ministry of International Trade and Industry of Malaysia (MITI)
Roots Asia Pacific (RAP)
FEB 2021
RAP is intend to automate the survey flow about product of Shell and collect contestants info with the chatbot in WhatsApp. We helped them build the chatbot for all 3 major languages and more than hundreds vendors completed the survey effortlessly daily.
Mob Buzz Asia (MOB)
March 2021
MOB is partner of Facebook Singapore who want to run contest for product call Buttercup and contestants are require to upload receipt to be qualified We helped them capture data with our chatbot and they can easily identify the qualifier & winner.
Since the inception of YesHello in 2020
SME & Entrepreneur Business Awards (SEBA)
Nominated for Malaysia's most prominent and outstanding Entrepreneurs and Enterprises, to uncover growing talents and upcoming companies that are transforming the face of industries they operate in.
MDEC Tech Ecosystem and Globalisation
Nominated for Trek Your Match 2021
3 things about our service and support
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Zapier
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Shopify
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Facebook Messenger
Education
Beauty, Medical, Wellness
E-commerce
Retailers
Automotive
Professional Services
Real Estate
Travel & Hospitality
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© YesHello was launched during COVID19 lockdown in April 2020 | YesHello is an independent product not related to WhatsApp® or Facebook® | YesHello is a product of DIGITAL AUTOMATE SDN BHD (Previously Narrative Consulting PLT) | Users of YesHello Software are required by law not to use the product for any type of harmful or inappropriate content. Terms apply.
Address: B-5-8 Plaza Mont Kiara Mont Kiara, 50480, Kuala Lumpur, Malaysia | support@yeshello.chat
Malaysia • Indonesia • Singapore • Brunei